Our Guarantee

If a product fails to meet your expectations, CALL US IMMEDIATELY at 616-742-4773, or return the uneaten portion of the product.  We will remake, replace or refund your purchase.  On deliveries, if we are unable to remake or replace an item we will refund the cost of the item on a gift card or via an oops card via US mail.  Online orders processed by a 3rd party and will be refunded by the processor (this process may take several days depending on when your bank card posts).


No one needs to settle for an inferior pizza. If you ever purchase an unsatisfactory pizza from ANY pizzeria in our delivery area, call our management team at 616-742-4773, and we will immediately exchange the uneaten portion of their pizza with a Heritage Hill pizza, of the same size and toppings...FREE! (limit one guarantee per address)